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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roberto Weil

September 11, 2024

5  out of  5
rating by Roberto Weil
"Daphne responded all my inquires to my email account. I really appreciate her interest in writing me back instead of only giving me phone calls. I believe that keeping an email thread is very helpful for when you want to go back and review the history of a case. Thank you Daphne."
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Fabian Mehrgut

September 11, 2024

5  out of  5
rating by Fabian Mehrgut
"Amazing experience! I’m a new driver and the prices were reasonable. They are very new driver friendly! They have discounts that also help lower the price! Daphne was the person that helped me out and her charisma is just wonderful. Her energy is contagious and she has great customer service skills! I would definitely recommend you guys talk to her if you are interested in getting insurance but if not, i’m sure everyone there is great!"
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Enrique Nieto

September 8, 2024

5  out of  5
rating by Enrique Nieto
"I just want to congratulate State Farm for having one of the most talented and efficient associate working for the company! Her name is Daphne Priscilla Urbina Gomez, it is really a pleasure to be assisted by this sweet lady every time you call with a problem! For sure this young lady is is one great assets to the company."
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Rene Crowe

August 30, 2024

5  out of  5
rating by Rene Crowe
"I just had the MOST awesome and efficient help from Daphne! She is amazingly polite and upbeat and went completely above and beyond to help me with my concerns as well as to come up with great solutions. Jim Diaz State Farm always has the BEST agents! I’ve been with them for years and highly recommend their services!"
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karen george

August 16, 2024

5  out of  5
rating by karen george
"I have called on Daphne from State Farm several times with questions about my policy. She is by far one of the best customer relations reps to ever help me. Her knowledge and ways of explaining policy has been A+ but most of all her patience and kindness has been A++. Thanks Daphne from State Farm!!"
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Erica Scrivens

July 31, 2024

5  out of  5
rating by Erica Scrivens
"Thank you Daphne for your thoroughness and help recently. I appreciate how thoughtful, patient, and understanding you were during our interaction. Thank you for answering all of my questions and helping me understand and navigate the changes!"
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Alan David Beltran

July 31, 2024

5  out of  5
rating by Alan David Beltran
"Thank you very much, I am very satisfied with the attention and great help from Dagne Urbina State Farm, a good neighbor!!!"
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Andrew C.

July 5, 2024

5  out of  5
rating by Andrew C.
"Great Customer Service and saved me lots of money! Daphne was incredibly kind and informative, letting me know more about insurance than I would have ever known on my own."
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Julian Purrinos

July 5, 2024

5  out of  5
rating by Julian Purrinos
"We are incredibly satisfied working with Daphne Urbina. Her work and professionalism are outstanding. Daphne, thank you for all your help. You are very kind and your customer service is exceptional. Keep up the amazing work."
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Rafael Aguado

July 2, 2024

5  out of  5
rating by Rafael Aguado
"Daphne Urbina is the greatest customer service I encountered at State Farm ( Jim Diaz location ) !! I’m sure that if Daphne Urbina would work for a different Insurance Agent , all happy customers will follow her !! Kudos to Daphne!! ⭐️⭐️⭐️⭐️⭐️"
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Carlos

May 10, 2024

5  out of  5
rating by Carlos
"Daphne was very knowledgeable and very professional. Hopefully I will see her again"
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Ray Modia

May 1, 2024

5  out of  5
rating by Ray Modia
"To whom it may concern, we are very satisfied with Agent Miguel Sanchez. His work and professionalism is outstanding. Miguel thank you for all your help. You are very kind. Keep up the good work."
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Taimi Diaz

April 5, 2024

5  out of  5
rating by Taimi Diaz
"Comencé con esta agencia de seguros hace unos años por un referido a este maravilloso agente MIGUEL SÁNCHEZ Ante mis dudas e inseguridades de haber transitado por otras agencias El muyyyyy professional y con toda su maravillosa atención me llevó a este momento de reconocer su potencial y profesionalismo para con sus clientes especialmente conmigo ,es Miguel Sánchez y gran profesional en su trabajo y maneja lo referente a mi seguro de carro y de vida ,mis dudas siempre tienen claridad gracias a MIGUEL SÁNCHEZ me tomó mi tiempo para reconocer su labor porque es así merecido,Mi agente de Seguros MIGUEL SACHEZ Gracias siempre gracias por contar con tu atención excelente Saludos"
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Kenneth Manning

April 3, 2024

5  out of  5
rating by Kenneth Manning
"Great customer service, Highly recommend"
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Leonela Gutiérrez

April 2, 2024

5  out of  5
rating by Leonela Gutiérrez
"Excelente la atención y servicio, Yuli se ha portado de una manera espectacular.. recomendada al 100%"
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Rosa Zabaleta

March 28, 2024

5  out of  5
rating by Rosa Zabaleta
"I recently had a great experience with my State Farm insurance agent rep Yuliet Bravo Vera. She took time to listen to me and understand what I needed. I definitely recommend her to get the work done."
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Leonardo Fabio Martinez Bonilla

March 5, 2024

5  out of  5
rating by Leonardo Fabio Martinez Bonilla
"Excelente atención de Carlos Soto"
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Bryan Moreno

February 19, 2024

5  out of  5
rating by Bryan Moreno
"10/10 service! I was assisted by Carlos Soto-Medina through the whole process of finding the right coverage for my family & I. I could not be happier with his assistance, and will highly recommend him to family & friends."
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Patrick Gatica

February 19, 2024

5  out of  5
rating by Patrick Gatica
"Carlos Soto was very helpful in helping us with our auto insurance and also with my mother in laws Life Insurance. Carlos was very knowledgeable of the products State Farm has to offer and provided great customer service. Definitely be reaching back out to Carlos for additional service in the future."
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Angel Rios

February 16, 2024

5  out of  5
rating by Angel Rios
"CARLOS SOTO WAS TERRIFIC HE ANSWER ALL MY QUESTIONS WITH CLASS...WE NEED MORE CUSTOMER SERVICE LIKE THIS THAT REPRESENTS THE COMPANY WITH A POSITIVE ATTITUDE...THANK YOU CARLOS..."
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Maria Higgins

February 13, 2024

5  out of  5
rating by Maria Higgins
"I truly appreciate Carlos Soto's help from State Farm. Always so attentive to the clients needs. Thank you Carlos Soto for being so helpful!"
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Keyli Arango

February 10, 2024

5  out of  5
rating by Keyli Arango
"I'd love to share with you about my amazing experience with Carlos Soto-Medina, my insurance agent. He's simply the best! Carlos is incredibly nice, patient, and always goes above and beyond to find the perfect policy for you. As a student, it's tough to manage all my bills, but Carlos helped me find a policy that perfectly fit my needs. I can't thank him enough for his exceptional service. If you're looking for an insurance agent, Carlos Soto-Medina is the one to call!"
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Yudaisy Miranda

January 26, 2024

5  out of  5
rating by Yudaisy Miranda
"Estamos muy agradecidos con la atención que nos brindó Yuliet Bravo es una Agente muy profesional nos ayudó como familia a ponernos al día con nuestra póliza y nos recomendó que era lo mejor siempre para darnos la mejor cobertura . Yo estoy muy feliz pues se tomó su tiempo y respondió toda mis preguntas . Gracias a Yuliet porque siempre te contactaré y recomendaré siempre con mis amistades . Gracias"
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Opal Lazarus

January 25, 2024

5  out of  5
rating by Opal Lazarus
"Carlos was very knowledgeable and professional"
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Reza Arfin

January 19, 2024

5  out of  5
rating by Reza Arfin
"Dealt with many Insurance agents before in last 30+ years. Jim Diaz and his team is one of the best I ever dealt with. Julie was awesome this week adjusting my insurance needs for a new car. We have five cars between my family members, my home, umbrella insurance all under this team."